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Customers who prefer an ad-free experience on our mobile apps are able to upgrade to TeamSnap Plus for a small fee if desired. Many customers prefer this option, and we do our best to ensure the ads are displayed without disrupting the TeamSnap experience.
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Plan subscription fees only cover about half of the true cost of providing TeamSnap service to our customers, so we aim to create a win-win situation where parents and players can continue to use TeamSnap at a low-cost or for free in exchange for having relevant, targeted advertising and offers from leading brands displayed to them during the app experience rather than charging our users more to use TeamSnap. We love hearing from you and appreciate all feedback, whether it be positive, negative, or constructive. As a company, we must continue to grow while also hearing the voice of our customers. We understand that seeing ads can be tiring or potentially obtrusive.
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Learn how to create a new team if you are a team owner. Pie that is delivered to you on a plate so you don't have to actually know or be good at baking. If you are a team owner wanting to create more teams under your account, that's as easy as eating apple pie. Heck yes, this is TeamSnap! You can join as many teams as you'd like! Learn more about adding another team to your existing account. If you'd like to take advantage of the Keep me logged in checkbox, you'll need to change your browser settings to allow sites to save cookies. If the checkbox is not keeping you logged in, it may be that your browser is not saving that option or it has been set up to clear cookies when closed. We recommend using this option if you’re the only one using your computer. We recommend leaving the box unchecked if you share your computer with other people, or if you are working on a public computer (such as at a library or at school). Selecting the “Keep me logged in on this computer” checkbox on the log in screen allows you to avoid having to enter your log in credentials again the next time you return to TeamSnap on the same computer, even if you’ve closed your browser or turned off your computer since your last visit. What does the Keep me logged in checkbox do?
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If needed, follow the instructions above to change the account name, or update your roster profile information if needed. All subsequent contacts added will show emails delivered from the name on the account email for that email address, not the member's name on the team's roster. If multiple email addresses are listed under a member's profile, emails delivered from Person 1 will show as sent from the member's name on the roster. This is also known as your contact email address. Your roster email(s) is where you will receive communication from your TeamSnap team if you have the Receive Emails box checked in your roster profile. Roster emails are listed within each member profile on a team's roster list. You can update your account info if needed. TeamSnap uses the account email to send you important TeamSnap news, or when there are billing issues for your account. It is not automatically displayed in roster lists, only under your Account Settings. The account email is part of your credentials to log into your TeamSnap account. What's the difference between my account email and my roster email? TeamSnap customer support can provide assistance in all languages. We are happy to say that TeamSnap is already being used in over 195 countries and we look forward to providing it in other languages on all our platforms in the future. Our iOS mobile app is available in English, Spanish, and French based on your mobile device language settings.
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Is TeamSnap available in languages other than English?Ĭurrently, the TeamSnap web application and Android mobile app are only available in English. You can use TeamSnap from a web browser on a computer, or with one of your mobile apps for iOS or Android. TeamSnap takes the headache out of organizing by making it simple to manage your team or group. Anyone who has managed or played on a recreational sports team knows how hard it can be to keep track of all the members, events, and payments. TeamSnap is a unique way to manage your sports team on the web or our mobile apps. Frequently Asked Questions General FAQs What is TeamSnap?